Following the temporary pause in raffles and prize draws starting January 1, 2024, users worldwide took to social media to express a range of emotions. From disappointment and confusion to worries about their credit balances and prize money, the hiatus sparked widespread discussions online.
Many users took to various online platforms to express their disappointment, sadness, and confusion regarding the sudden pause in raffles and prize draw operations. For some, these draws represented not only a chance at winning prizes but also a source of entertainment and anticipation. The abrupt halt left many wondering about the fate of their accumulated credit balances and prize money in the event of permanent closure, sparking concerns and questions about financial security and transparency within the gaming system.
From user confusion and skepticism about draw credibility to frustrations over communication gaps and uncertainties about refunds, this short study delves into the various reactions and concerns expressed by participants since the announcement.